Di tengah gemerlap Jakarta Selatan, Anda Wellness membuka peluang berharga bagi kamu yang bermimpi mengukir karier di dunia hospitality. Loker Front Office di Jakarta Selatan ini tidak sekadar menawarkan posisi, tetapi juga kesempatan untuk menjadi bagian dari tim yang penuh semangat dan dedikasi. Di sini, kamu akan berinteraksi dengan berbagai kalangan, memberikan pengalaman tak terlupakan, serta merasakan atmosfer yang mendukung pertumbuhan pribadi dan profesional. Jika kamu tertarik, jangan lewatkan kesempatan emas ini. Kunjungi Lamaraja.com untuk menemukan informasi lebih lanjut tentang loker Front Office di Anda Wellness.
Job Description:
Giving best solution for any operations issue raised.
Coordinate and collaborate with other departments related to ensure the smooth operations.
Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.
Monitor lobby traffic and assign team members as required.
Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts.
Create a warm and welcoming arrival for customer, ensuring that they feel expected and beyond.
Handle complaints promptly and efficiently, taking the necessary action, and informing the Customer.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
Ensure communication, coordination and cooperation between the Front Office and all team.
Ensure that the day-to-day functions of the front office, office boy and office girl are completed
Requirements:
Able to read, write, speak and understand English to communicate effectively with guests and employees. FLUENT IN ENGLISH IT'S A MUST
Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
Strong interpersonal skills to provide overall guest satisfaction.
Thorough organization and supervisory skills.
Proficient in accomplishing tasks.
Able to work under pressure and deal with stressful situations during busy periods.
Education And Experience
High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Hotel and
Menyongsong masa depan yang cerah, loker Jakarta Selatan di Anda Wellness menantimu untuk menjelajahi potensi terbaikmu. Bergabunglah dengan kami, dan rasakan bagaimana setiap hari di tempat ini adalah sebuah perjalanan yang penuh inspirasi. Jangan ragu untuk melengkapi persiapanmu dengan berbagai sumber daya, seperti template CV atau kursus online yang bisa membantumu bersinar di dunia kerja. Segera lamar loker Front Office di Anda Wellness, dan jadilah bagian dari tim yang mengubah pengalaman menjadi momen berharga!
Proses rekrutmen ini sepenuhnya gratis. Waspadalah terhadap segala bentuk penipuan yang mengatasnamakan perusahaan.


